Pages: Home page, customizable web
pages (unlimited in number).
Forms: Customer data via data
entry forms.
Catalog: Products and services
description.
Hot News: Publication of news
and any important information.
Hot Links: Favorite sites
display.
Blog: Publication of blog posts
with moderated comments. Subscription to content or comments possible
via RSS feeds.
FAQ: Management and diffusion of
most frequently asked questions.
Partners: Publication of partner
links and retailers.
Bios: Introduction of staff,
club members, artists, etc.
Contacts: Presentation of
contact information, customer orientation to the proper contact: sales,
secretary, partners, etc.
Guest Book: Visitor comments.
Photo Album: Greatest
achievements, publication of "success stories", etc.
Other Components: Publication of
events, job listings, classified ads, online registration forms,
contact management, etc.
Menus: Menu and sub-menu
management (graphics and text).
CONTENT
MANAGEMENT COMPONENT FUNCTIONALITIES
Elements: Advanced element management
(products, news, FAQ, etc.). Ability to filter, sort, and organize the
view window to work more efficiently when updating the site. Batch
processing for rapid updates on multiple elements (reduce the price of
certain products by X%, change the categories where products are stored,
assign related items to products, etc.).
Specific Actions: Navigation
behaviors (hyperlinks) to display a PDF document, a large image, a
technical specifications page, open an element or an element category of
another component, etc.
Categories: Management of
multiple categories in tree structure, category layout and breadcrumb
trail. Category display page automation with images, detailed text,
category headers, SEO tags, etc. Large category tree structure: 10
levels. Ability to simultaneously assign each element to several
categories to provide the most adapted browsing path for each type of
buyer.
Layout: Choice of a dozen
different layouts for each component and the number of elements
displayed per page (the layout is a complementary notion to the CSS
graphic appearance of the site).
Classification: Numerous
classification possibilities (price, date, name, code, manual
classification, etc.). Ability to let the visitor change the
classification order.
Fixed Text: Ability to modify
most of the text displayed in each component (title, buttons, messages,
etc.).
Restricted Access: Restricted
access management for each component to create Intranets, ability to
reserve site zones for certain visitor categories.
Internal Search Engine: Ability
to search within each component. Sophisticated semantic search tool (all
words, at least one word, exact expression), filter by category,
highlighted words in search results, thumbnail image display.
SEO Property Management: HTML
& META.
To-Do List: Organize the
maintenance of your site with a to-do list containing the main tasks
that need to be performed.
INTERNATIONAL
SITE
Languages: English, French, Spanish,
German, Italian, Dutch. All system functionalities (order confirmation
emails, "buy" and "search" buttons, customer files, registration, order
tracking, secure payment, etc.) are already available in all of these
languages. Only the content added to the site needs to be translated.
Content: Languages can be
managed for each site element (menus, products, news, etc.). By doing
so, you can decide to systematically display all the site elements, or
display selected elements according to the language selected by the
visitor. This system allows you to create different content for each
language, allowing you to optimize the content and translation efforts
for each specific market.
PRODUCTS
AND SERVICES CATALOG
Complete Product File: Code, name,
short and long description, images (detail, thumbnail, zoom,
additional), prices excl. VAT, VAT rate.
Functionalities: Because the
Catalog is one of the content management components in the Oxatis
system, it includes all of the functionalities described above (multiple
categories, view management, batch processing, SEO optimization,
navigation behaviors, reserved access, etc.).
Brand Management: Brand
organization independent of categories. Ability to illustrate and
describe the brands for an automated brand display. Brand/category cross
searches for optimal product access.
Stock Management: Visibility
regarding stock levels, reorder threshold, reorder notification email,
display or hide unavailable products, etc.
Prices: Display prices including
or excluding VAT, display catalog without prices.
ADVANCED
STATISTICS
Visits / Viewed Pages: Number of
visits and displayed pages, per period.
Origin Identification: Visitor
access to site via search engines, partner sites, etc.
Displays: Ability to view
statistics in graph form or as a table that can be imported to Excel.
Languages: Ability to
independently manage statistics for each site language.
GOOGLE
MAPS AND DIRECTIONS
Maps: Google's mapping service,
connected to components and WebBlocks. Calculate distances and get
directions to and from your addresses in real time.
WEBBLOCKS
Pages: Ability to create and edit
custom Web pages without HTML knowledge. Insert and select the layout
for text elements, images, videos, flash animations, html code, script,
etc. Use these WebBlocks as Web pages, newsletters, category headers, to
improve product files, surveys, etc.
Web Forms: Creation of data
entry forms. Types of entry controls available: text zone, check box,
drop-down list, date control, date/time control, file upload, email,
whole number, etc.
Validation: Validation of form
entry zones. Each type of control has adapted validations: Value and
date ranges, completed zones, drop-down list selection, etc.
Script: Execution script to
calculate values and/or decisions. This functionality typically allows
the creation of decision making pages that then recommend certain
products or product categories depending on the criteria entered in the
WebBlock and analyzed by the script.
Backup: Copy of data in HTML and
XML formats, reuse in real time with Excel or other data management
tools.
Redirection: Hyperlink from one
WebBlock pointing to another WebBlock or site component to update the
site while conserving the SEO of previous pages and respecting visitor
bookmarks.
Productivity Tools: Ability to
export WebBlocks to other Oxatis sites, rapid search filter by language,
modification date, title, etc.
SITE
DESIGN - GRAPHIC CHARTER
Ready-to-Use Templates: Wide variety
of templates available. Fifteen new CSS designs published monthly.
Design Editor: Complete
customization independent of site appearance.
Graphic Artists: Customer
connection with certified graphic experts.
CSS Designs: Ability to
customize graphic charter using CSS style sheets or by elaborating
available CSS templates.
DOMAIN
NAMES - EMAILS
Sub-Domain: Yoursite.oxatis.com
offered with your subscription.
Domain: Domain names available
for purchase online with Oxatis (.com, .net, .org, .biz, etc.).
Connection: Use your existing
domain name (.co.uk, .com, .net, .org, .biz, etc.).
Email: Ability to keep email
addresses with a third-party provider while using your domain on your
Oxatis site.
E-Commerce Tools
E-COMMERCE
Shopping Cart: Price display
including or excluding VAT, intra-community VAT management and VAT
management for export, general terms of sale display, automatic
identification of return customers, etc.
Order Management: Email
notification of orders placed on the site, customer management, order
and order details.
Email Templates: Configuration
of personal email notification templates (account creation, order
notification, etc.), insertion of logo and address, design modification.
Stock Management: Definition of a
stock management strategy per product. What to do when a product is out
of stock? Take it out of the shop, display it in the shop without
allowing a purchase, display it and allow a purchase for back-orders
specifying an availability delay.
"Your Account" Space: Customer
ability to manage personal data, track their orders, reload orders,
download attached files, access invoices, etc.
Shopping Cart Save Feature:
Ability to save shopping cart for a future visit.
Up/Cross-Selling: Function for
encouraging the buyer to spend more (or wiser) during the purchasing act
with cross-selling and up-selling functions, and increase the average
shopping cart amount for each consumer. Proposing related products
(cross-selling) is a functionality that allows you to associate
complimentary products to each main product. When the customer browses
the catalog, the complementary products are displayed below the
description in the main product file. The customer can add them to the
shopping cart at the same time as the main product! Proposing higher-end
products (up-selling, contrary to proposing complementary products,
where a product may be an addition to the main reference), allows you to
list higher quality products in the main product file. The objective is
to encourage the buyer to purchase a better product (size, quality,
finish, etc.) with a larger price tag.
Images: Management of additional
images and zoom functionality for products. Creation of image galleries
with hovering and zone enlargement.
MULTIPLE
ATTRIBUTE AND OPTION MANAGEMENT FOR PRODUCTS
Options: Option management for
products with dynamic stock management. Three combination possibilities:
size/color/width/, size/length/finish, etc.
Attributes: Attribute
management, not including stock management, to propose additional
services independent from stock levels, such as extended guarantees,
complementary services, gift wrapping, choice of font and color for
silk-screening, etc.
Dynamic Prices: Price variation
depending on selected options and attributes.
Customization: Single and
multiple line text entry for a product during the online purchasing act
(silk-screening, engraving, customization).
Coding: Automatic product
coding, created by replacing or concatenating product/option codes.
Display: Dynamic option display
according to product type. Displayed at drop-down lists, selection
lists, image lists, etc.
ORDER
TRACKING
Order Tracking: Online order tracking
by Internet user via a complete and configurable tool. Definition of
steps in the order management process (acceptance, preparation, supplier
orders, shipping, litigation, satisfaction inquiry, etc.) and team work
organization.
Notification: Information sent
to the customer about the progress of their order. Automatic
notification after certain steps in the process (preparation, shipping,
package tracking, etc.), encouraging them to come back to the site.
Productivity: Batch processing
tools to save time when managing orders. Ability to change the states of
progress of a group of orders and notify all of the related customers
in just a few clicks, print a group of order slips to start preparing
packages.
Logistics: Give logistics
service provider access to orders.
Attachments: Ability to add
electronic attachments in order tracking (invoices, technical
documentation, warranties, etc.).
EBAY
MARKETPLACE
Ads: List products on the largest
global community for buyers and sellers on the Internet in just a few
clicks, right from your Oxatis administration space.
Productivity: Use one of
numerous ad layout templates, reuse previous listings to save time and
sell more.
Monitoring: View eBay bids in
real time in your Oxatis administration space.
SHIPPING
CALCULATOR
Services: Price calculation according
to service level (Regular, Express, etc.).
Destinations: Price calculation
according to destination.
Customers: Price calculation
according to customer type.
Formulas: Price calculation
according to weight, volume, number of products in order, or total order
price.
Linear or Tiered Formulas, Free
Shipping: Price calculation starting at a certain order amount or
certain number of products.
Validity Limits: Limitation
according to total order weight.
Delivery Cutoff Date Management:
Manage delivery cutoff dates by product.
Cash on Delivery: Manage COD
with automatic deletion of online payment step.
INTANGIBLE
SALES (E-PRODUCTS/DOWNLOADS)
Files: Ability to link a downloadable
file to a product.
Options: Ability to propose the
same product in physical (CD, print, etc.) or intangible form by
associating the file to an option with a different price.
Payment: Automatic limitations
on shopping carts containing intangible products with instant payment
methods.
Downloading: Implementation of
customer download space for purchased files.
DELAYED
ORDER ENTRY
Sales Reps: Itinerant sales rep file
management, for sales reps who are authorized to place orders to the
accounts in their customer portfolio.
Intranet: Customer selection and
assisted order placement according to customer price rate.
MULTI-PRICING
(B2B/B2C SALES) / COMPLEX DISCOUNTS
Prices/Rates: Management of 5
independent prices per product and per option.
Allocation: Ability to assign
prices to a specific customer group.
Independent Catalogs: Ability to
hide certain products from certain customers according to their price
group (restricted access).
Discount Grids: Ability to
define discount grids according to the quantity of a same product added
to the shopping cart or the monetary value of a single row in an order.
SPECIAL
OFFERS AND PRIVATE SALES
Product Discounts: Dynamic price
display for products according to numerous criteria.
Coupons: One-time or multiple
use coupon (special offer code) management.
Shopping Cart Discounts: Dynamic
variation of shopping cart price according to certain criteria and set
limits.
Rules: Ability to define several
rules and give priority to those rules. Discount of X% or fixed priced
of £Y.
Criteria: Configure validity
time periods, membership to a certain user category (customer, prospect,
etc.), monetary value of shopping cart, attachment to a coupon code.
Private Sales: Creation of
private sales for all or part of the catalog, concerning all or part of
your customers and prospects, thanks to a dynamic system which
distinguishes customers by category.
Secure Payment
INDIVIDUALLY
CUSTOMIZED PAYMENT METHODS
Messages: Ability to display specific
instructions before payment and during order confirmation.
Restrictions: Restrictions by
country or order amount.
Types: Payment possible by
credit card, check, transfer, cash on delivery, in several
installations, etc.
SECURE
PAYMENT WITH PAYPAL
PayPal Website Payments Standard:
Payment on PayPal page at the end of the purchasing act, by credit card
or PayPal account.
PayPal Express: Solution to
speed up the ordering process. Customer identification via their PayPal
account, automatic retrieval of important information (name, address,
etc.), final payment in one click.
SECURE
PAYMENT WITH MONEYBOOKERS
Moneybookers Quick Checkout: Direct
payment method allowing you to accept credit and debit cards on your
site, as well as 80 other local payment methods, in over 200 countries.
Moneybookers eWallet: Your
customers can pay quickly and easily using only their email address and
password.
SECURE
PAYMENT WITH INTERNET MERCHANT ACCOUNT (with Ogone)
Multi-Bank and International
Solutions: Ogone (UK, France, Germany, The Netherlands, Denmark,
Sweeden, Austria, USA, Belgium, etc.) - www.ogone.com, Chase Paymentech,
Elavon, JCB International
Set-Up
Fees £100
Set-Up
Fees £100
Marketing Tools
AUDIT
Audit Report: System for
statistically analyzing site data. Identification of domains that needs
to be worked on concerning content and site progress.
SEARCH
ENGINE OPTIMIZATION
5-Level META Tag Control: Site,
component, category, WebBlock and element (product, news, etc.). Ability
to define these META Tags at each level or use automatic inheritance.
HTML Code: Fully compliant with
search engine standards for scanning site content. Content optimized and
enhanced.
HTML Insertion Points:
Integration of affiliate and statistics services. Ability to retrieve
all of the local information from a page (viewed product name, purchase
intention or confirmation, shopping cart value, exact shopping cart
content, customer information, etc.).
Sitemaps: Automatic, daily
sitemap generation for Google, Yahoo! and MSN according to XML Sitemap
standards.
Robots.txt File Editor: Ability
for SEO specialists to specify their own choices, if they are different
than those normally used.
URL Rewriting: URL rewriting to
optimize your site for search engines. Ability to use URLs from a
previous site via URL Rewriting, an excellent migration tool to
guarantee the conservation of past search engine optimization. ONLY
WITH COMMERCE EXPERT
DATA
EXPORT
Manual Export: Product catalog and
User base exports with precise filters concerning elements, categories
and other data to export.
File Retrieval: Data exported in
CSV format.
PRICE
COMPARISON SERVICES
Filters: Detailed selection of data
to export by product, product category, excluded products or product
categories allowing you to optimize marketing expenses.
Price Comparison Services:
Export data in CSV format (Kelkoo, Shopzilla, Shopping.com, etc.).
Shipping: Ability to include
shipping costs in exports.
Dynamic Special Offers: For each
product, exports to price comparison services take special offers
attached to products into account. ONLY WITH COMMERCE EXPERT
NEWSLETTERS
Newsletters: Send newsletters to
prospects, customers, members, retailers, etc. Completely compatible
with Information Commissioner's Office requirements thanks to an
integrated tool. Automatic adaptation to different email readers
(Outlook, Gmail, Yahoo!, etc.).
Editing: Letters as simple text,
HTML provided by an agency or WebBlock. The use of a WebBlock allows
you to reuse all of the graphic elements of the site (product images,
logos, buttons) and bring the customer to a specific location when they
click on a product image or link.
User Filtering: Ability to
target users who will receive the newsletter based on criteria, such as
country, customer category, etc.
Targeted Sales Activities:
Ability to target users who will receive the newsletter based on
criteria, such as: "All users who have already placed an order", "All
users who have already placed a certain number of orders", "All users
who have already placed an order of a certain amount", "All users who
have never placed an order", "All users who have ordered a specific
product", " All users who have ordered a product from a specific
category". All of these criteria can be limited by time period (all
users who placed an order between 1 January and 31 May, for example). NOT
VALID WITH WEB PREMIUM
Customization: Individualized
and customized email preparation according to first and last names, and
many other elements.
Dispatch: Automatic dispatch in
bundles of limited size to avoid being classified as spam.
Subscription Cancellation:
Automatic subscription cancellation management via a customized link
contained in each email.
Open Rate: Dynamic calculation
and display of newsletter open rate.
CAMPAIGN
TRACKING AND AFFILIATES
Campaign Tracking: Summary of all
commercial and marketing activity on the site via a unique tool. Ability
to calculate the return on investment of each of these actions and
compare the results to optimize sales.
Identification: View each
campaign (keyword, price engine, newsletter, banner ad, etc.). Ability
to classify campaigns by category to filter results tables.
Targeting: Campaign links
pointing to a specific page (landing page), category or product to
optimize marketing actions.
Data Recording: Inventory of
each visit and its outcome: order, completed form, purchase intention,
etc.
Summary: View summarizing
visits, cost of visits, immediate and delayed orders, completed forms
and sales per period and campaign category. Ability to calculate return
on investment of marketing actions thanks to these elements.
Affiliates: Affiliate management
allowing you to compensate partners who provide you with pertinent
visits.
Affiliate Management: Affiliates
can directly view the state of their sales.
BANNER
ADS
Function: Internal or external banner
ad display management.
Types of Banner Ads: Image,
Flash, script.
Balance: Ability to manage the
relative weight of each campaign.
Positioning: Horizontal,
vertical, site header, data header.
Masking: Dynamic during the
purchasing act.
RSS FEED
MANAGEMENT
Publication: Ability to publish
continuous information feeds, readable by aggregators, or feed readers,
thanks to RSS feeds (Internet Explorer, FireFox, NetVibes, Delicious,
Outlook, etc.).
Specialization: Creation of
numerous feeds that visitors can subscribe to. News feeds, specialized
feeds about certain product categories, modified products, special
offers in effect, etc.
Allowances and
Options
VOLUME
AND TRAFFIC ALLOWANCES
Our services are provided as monthly
subscription packages with no long-term obligations: These
subscriptions include volume allowances expressed in units that can be
understood by everyone (number of products, image weight, viewed pages),
and avoid units that are difficult to understand, such as "gigabytes of
traffic". These allowances cover the needs of 95% of Oxatis customers.
Products, Partners, Ads, Customers:
1,000.
Disk Space (MB): 50.
Traffic (viewed pages/month):
100,000.
LARGE
PRODUCT CATALOGS
The subscription includes 1,000 products:
Each opened block of 1,000 products is billed at £10/month and gives
you the right to 50 MB of additional storage space. Reciprocally, each
opened block of 50 MB gives you the right to 1,000 extra products.
£10
per 1,000 additional products or 50 additional MB
LARGE
CUSTOMER FILES
The subscription includes 1,000 customers:
Beyond 1,000 customers, £10/month is billed for each opened block of
1,000 customers. Paying for an additional customer block (i.e. 2,000
customers in all) gives you the right to send out 2,000 newsletters per
month.
£10
per 1,000 additional customers
NEWSLETTERS
The subscription includes 1,000
newsletters: After reaching this allowance, newsletters are billed
at £1 per block of 100 additional newsletters.
£1
per 100
HIGH
SITE TRAFFIC
The subscription includes a traffic
allowance of 100,000 viewed pages per month: Beyond this allowance,
each opened block of 20,000 additional pages is billed at £10/month.
£10 per 20,000 additional viewed pages
USE
OF XML INTERFACES
Server Requests: Converted into
“viewed pages" according to the following rules via software
applications.
